Physicians in certain parts of the world still make house calls, but they’re a rare breed. Today, most patients either go to a neighborhood clinic or hospital, or make a quick trip to a pharmacy for instant relief. Patients who prefer to get treated in the comfort of their own home have another option too: telemedicine. And although this medical practice might not sound familiar to some, it has been around for years.
Traditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels - this approach is known as ‘telemedicine’. If you’re looking to improve the level of patient service and satisfaction in your healthcare business, then read on.