IT Support Best Practices for Small Business

Apr 22, 2019 10:30:00 AM / by Frontline, LLC posted in cyber security, IT Support, IT Operations, IT Solutions, IT Process

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As a small business with a tight budget, it might be tempting to overlook securing your IT operations. After all, why would cybercriminals target your business when there’s not much to steal? On the contrary, recent reports show that 47% of small businesses experienced a cyberattack in 2017, 44% of which suffered two to four attacks. It is exactly this complacent mindset that makes small companies attractive targets. To help keep your organization safe, here are some best practices from IT support experts.

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Should companies outsource IT operations or build the capability in-house?

Apr 8, 2019 4:07:00 PM / by Frontline, LLC posted in Managed Service Provider, IT Operations, IT Strategy, IT Process

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Small businesses are becoming more reliant on IT to improve their productivity and enhance their efficiency. Although most of them view IT as a strategic function, they usually struggle to manage it. Limited budgets get in the way and sometimes, they don’t even have anyone with the necessary technical expertise on board. So how should small businesses approach IT management?

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