Facebook Messenger: What’s New?

Dec 11, 2017 1:00:37 PM / by Frontline, LLC posted in 2017december11socialmedia_a, connectivity, customer chat, Facebook, facebook messenger, small businesses, Social Media

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Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it's evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature grants consumers even more flexibility in how they contact their local business.

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Facebook faces devious adware

Sep 11, 2017 1:00:07 PM / by Frontline, LLC posted in 2017september11socialmedia_a, facebook adware, facebook messenger, facebook social engineering, Social Media, Social media security

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When you receive an email from an unfamiliar source urging you to click on a link or download a file, it’s easy to send it straight to the bin due to its spam-like nature. It’s a completely different story when the message is sent via Facebook Messenger by one of your friends. Such is the case with the latest social engineering scheme, and here’s what you need to know to stay safe.

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Facebook’s group voice calling

Jan 10, 2017 1:00:18 PM / by Frontline, LLC posted in Facebook, facebook messaging, facebook messenger, Social Media, VoIP

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“What’s your Facebook name?” is not a question you’re often asked when someone needs your contact details. In the first place, Facebook messaging isn’t everyone’s voice call app of choice, especially for group conversations. As of now, Skype rules that arena, especially for business communications. However, once the social media giant has put the finishing touches on its desktop-capable group voice calling, you can expect to hear “What’s your Facebook name?” a bit more. It might even become the norm.

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