Facebook Messenger: What’s New?

Dec 11, 2017 1:00:37 PM / by Frontline, LLC posted in 2017december11socialmedia_a, connectivity, customer chat, Facebook, facebook messenger, small businesses, Social Media

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Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it's evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature grants consumers even more flexibility in how they contact their local business.

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